What You Need to Know

Move efficiently after your arrival. We recommend Enterprise rental car. We highly recommend that one person from the party goes directly to the shuttle and onto your rental car check in and rent the vehicle, then drive to baggage claim to pick up your family. Everyone landing has rented a car and will end up forming this long line once at the rental agency after baggage is collected. We have heard the line can be over an hour. 

Restaurants Reservations that should be made at the same time as your reserve your flights and accommodations. Below are very popular attractions and even in low season they will sell out months in advance. Most of these can be found on Open Table. 

  • Mama's Fish House - Paia - Best at Sunset - Request Window Table

  • Monkey Pod - Wailea - Packed Every Night, Good Happy Hour and Late Night Options

  • O'O Farms - Kula - Best Lunch and Scenic Tour - 10:30-1:30 is Best - $58.00 per person, Bring your Own Wine

  • Old Lahaina Luau - Lahaina - Best of Maui - Authentic - Traditional Seating is more Magical $112 adults, $78 kiki's

  • Warren and Annabelle's Magic Show - Lahaina - Worth the Drive - Request Center Table - No Children

Where to get a few groceries after landing. There are several convenient stops along the way.

  • Whole Foods - 1.1 miles from OGG - Open until 9pm

  • Costco - down the road from OGG - Open until 9pm

  • SafeWay (Kihei) 5.5 miles from your vacation rental - Open 24 Hours

  • Island Gourmet walk from your Wailea vacation rental - Open until 10:30 - This is our newest and best new neighbor in Wailea. Located in the Shops of Wailea this brand new grocery store has everything you will need. They have pre-made foods, deli, liquor, ice cream, tourist necessities.

  • GROCERY DELIVERY Try Michelle at 808-250-2792 |makaiservicesmaui@gmail.com or www.makaiservices.com

PRIVATE CHEF SERVICE

  • Chef Jana McMahon 808-281-8393

  • Chef Matt Kmak 808-431-1915

  • The Beast and Spoon - Daniela and Marluy - 808-868-4883

  • Private Maui Chef - Brian Etheredge - 808-868-8992

  • Chris Kasin ‭808- 280-6284‬

  • Private Chefs Maui - John - 808-268-8054

IN-HOME MASSAGE

  • Mercedes Minoux ‭(808) 280-3922‬

  • Ana Zorn (808) 268-1011

  • Laura Monaco (808)283-7415

  • Justin (808) 565-8009

POOLSIDE MANI - PEDI

  • Call Mimi (808) 280-1730‬

BEST FACIAL TREATMENT ON MAUI

  • Call Laura Holt-Peterson with ReNieu Skin Care Wailea at (808) 344-4147

    Ask for The Hollywood Glow with the Bio - Your skin will look 20 years younger!

~ ACTIVITIES FOR THE WHOLE FAMILY ~

BEACH EQUIPMENT DELIVERY SERVICE

Bring Me a Kayak.com www.bringmeakayak.com

Call 1-808-344-5900 or email: maria@bringmeakayak.com

Offering personalized delivery and pick up of kayaks, stand up paddle boards, beach chairs, umbrellas, boogie boards, and snorkel sets. We use the finest gear and keep it in excellent condition.

BBEACHES

·      Makena “Big Beach” (South Maui) – Best beach ever

·      Oneuli Beach (South Maui) A beautiful black sand beach. Slightly offroad to get there - one can go in a sedan but just take it slow.

·      Keawakapu Beach (South Maui)What should we be careful about when out and about?

Hiking  Check out the All Trails app! Some of the best hikes are outside of Paia, headed to Hana. Check the weather forecast to ensure that it has not rained in several days and you have a clear forecast today in those areas. It can become very dangerous if wet and there is a chance of flash flooding when going to the waterfall hikes. Also, do not stand under the waterfall, natural falling rocks, debris can come down with that refreshing water.

Getting Close to Animal Life If a monk seal or turtle decides to take a nap next to you on the beach, give it some room. And if snorkeling do not touch or try to ride them. They also tend to be around coral reefs that look beautiful but can supply you with cuts you'd rather not have. There are laws, so keep your distance for your safety and theirs. There are almost no poisionous plants or animals on Maui, but if you see a centipeed, give him space because they have a mean bite. Be careful for sea urchins in the tide pools, don't step on them. If the ocean water is murky after a strong rain, then it is best to find a clear spot to swim. 

Valuables in Your Car  Lock your car, to keep your valuables safe . . . just to be safe!

The Sun! Hawaii is very close to the equator, and the sun is strong year round, so it is very easy to get burned. Bring a light longsleve t-shirt, a good hat and plenty of sun screen. Waterman suncreen is what many locals wear for long days in the sun, you can find it at your local surf shop.

Driving The speed limits on the island are much slower than the mainland. The views are beautiful, but keep your eyes on the road. 

Wrong Souvenirs DO NOT bring shells, sand or rocks home from the Hawaiian Islands. These things are sacred, and if you ever saw what happened on the Brady Bunch when visiting Hawaii, you'll know the consequences. You cannot bring any plants or animals off the Island, and your bags will be screened at the airport when you depart. Please leave the shells on the beach for everyone to enjoy. Many of the shells get reused by the hermit crabs, and the broken peices help to replenish the sand on the beaches.

What should we plan for our Keiki (children)?

  • Become a Mermaid - You might have a little one that is obsessed with mermaids. They're mystical creations in the ocean with magic powers. Well now they can try on their own tail and have a certified instructor and life guard will guide them through the wonderful world of merpeople. They get to live and breathe like a mermaid for 2 hours and will have photos taken of them as bragging rights back home.

  • Throw a special party with Imagination Reality! See https://www.imaginationrealityllc.com

  • Surf Lessons - Go to Kihei for surf lessons for children or if you are beginner or first-timer.

  • Surf Spectating - Ask around, if the surf is huge, then go checkout Jaws. Locals will be able to tell you if it is breaking. Also, checkout Honolua bay to get an up close overhead view of the local surfers.

  • Horseback Riding - Makena Stabels, check out the lava fields and old Hawaiian King's highway on the very south end of Maui.

  • Local Treats - Kids love to try the local mangos in the summer months, papayas year round, upcountry Kula blackberries, apple bananas, banana cakes and breads and other local treats.

Family Beach Portraits - This is an important reminder that you just don't want to forget to organize before you arrival. So many of our guests are generational families. Getting the right beach shot is something that will bring back your special time on this island forever for your family. We recommend a few

  • Ryan, Above Maui Media - 808-359-9232 - Super Sweet and Very Patient, Great Results

  • Graham Chappelle - Photography that Printed Hollywood - Over The Top for Dramatic and Amazing Results for anyone looking for something a bit different 310-294-8855. Highly recommend if your group is in town for a wedding too.

Maui Ocean Center - We recommend but it probably will be a highlight of your children but not yours. Give it about a 2 hour window for them to see all the sea life, eat shaved ice and touch some interesting fish in the pools. If you have come this far, maybe hit Leoda's for a late lunch and take them to Laniopoko beach park. Great small surf/boogie board spot and even a baby pool for the really little ones.

Whale Watching - This made the kids list because it just is incredible but of course everyone will be awed over this experience. During the winter months from late December to April. Seeing a massive humpback haunch out of the water next to the boat is incredible. Each boat will have a naturalist onboard that can share fascinating facts about whales. Some vessels have microphones in the water so you can hear them sing!

From the Cleaning Team

  • Cleaning Supplies - Our team has provided you with a bucket under the laundry and kitchen sink with basic supplies for cleaning.

  • Laundry - Please wash the white towels and white sheets separately from the colored beach towels and clothing. Upon checking out there is no need for you to wash anything. We provide laundry detergent for your convenience.

Extra Items In The Home For Your Convenience:

  • Condiments - Salt, Pepper, Olive Oil, balsamic vinegar and a dry spice rack

  • Standard Coffee Maker and A Keurig Machine (No pods Provided)

  • Rice Cooker

  • Blender - Vitamix

  • Blankets - One Per Each Bedroom

Security Deposit - If paid via VRBO, it will be reimbursed 14 days after departure. If authorized credit card, it will be released within 30 days. If paid by check or wire transfer, a check will be mailed within 30 days.

Arrival and Departure times - We meet and greet you at every home so we need to get your flight information to confirm that we all meet in the home around the same time.  Let us know if you plan on stopping at Costco or other stops that would extend the timing. Knowing your flight details will help us prepare for your arrival and help us determine the need of an early check-in or late check-out. Applicable fees may apply.

Keys/Garage clicker - Do not forget to leave them in the unit to avoid fees deducted from your security deposit.

Call us upon arrival at the airport to plan arrival orientation  and if you plan to run some errands before heading to the property.

Baby Equipment Rental Companies Let us know if you would like that set up for you! We love ‭Rob White at Maui Vacation Equipment @ (808) 281-5259‬ Web: https://www.mauivacationequipment.com

Are the pictures on the site current? Our homes are constantly being maintained with new paint, carpet and upgraded furniture needs. You may arrive to different throw pillows or bedding, however the quality, style and decor will be consistent with the pictures you see on our site.

What is your cancellation policy? CANCELLATION - We strongly recommend you buy travel insurance from Allianz Travel Insurance via website www.allianztravelinsurance.com at the time of booking to compensate you in the event you must cancel.

In addition to the required damage deposit, we offer a damage deposit insurance policy for $29 that covers up to $1500 worth of damages.

Manager reserves the right to cancel any and all reservations up to 90 days in advance of the Date of Arrival for any unforeseen developments such as fire, storm damage, etc. Guests will receive a full refund under this condition. minus a $700.00 administration fee.

What are my options for payment? If you would like to use the Homeaway "Book It" system, they accept all major credit cards. If you would like to work with us directly, we prefer check, bank/ or wire transfer.  Regardless of your choice, we will still use our 8-page Rental Agreement, so all details are fully understood.

PAYMENT POLICY AND DUE DATE: Deposit due within 72 hours of a signed rental agreement.

A 50% deposit is due at time of booking within 72 hours. 50% is based on Rent, Taxes & Fees.

Balance payment is due 60 days prior to arrival. 50% is based on Rent, Taxes & Fees and 100% of Security Deposit. For bookings arriving within 60 days, full payment is due upon booking.  

A reservation is not confirmed until a signed contract and a payment is accepted in writing.  Once a reservation is accepted, you will receive an email stating your reservation is confirmed. We look forward to ensuring a wonderful vacation on Maui!